Job abandonment, also known as ghosting, is a term used to describe a situation where a person simply stops showing up for work without notice or warning. Employees are less content to stay in a job where they feel underappreciated or disengaged – and won’t wait to jump at another opportunity. It is happening more often now because of the tight labor market, when companies are chasing after the same talent.
The question is, what can you do to prevent this from happening at your company? You need to pay attention to your recruiting, hiring process, onboarding and employee engagement on the job. Simply put, you are less likely to lose people if you treat them well and if you make sure they are a good fit for the job, both with the skills required and the company culture. Employees leave jobs because they are dissatisfied, so reducing the causes of dissatisfaction will increase retention.
Improve Communication in Your Recruiting Efforts
How many times are you communicating with your candidates throughout the hiring process? Do they know what is expected of them when they are applying for the job? Are they able to get a hold of you when they have questions about the position or the hiring process?
This will help to ensure that the candidates have a strong impression of your company from the first interaction, and the candidates themselves know what to expect from the job. If job seekers don’t feel desired or engaged with before they work for your company, it could plant the seeds for a bad work experience that leads to getting ghosted.
Preparing for the Interview
Hiring managers need to be well prepared for interviews with questions drawn up in advance. You need to know exactly how you will offer the candidate a great experience, and your questions need to be geared toward making the candidate comfortable while providing a clear explanation of the job and its requirements. This will insure the person is a good fit for the job and the company.
Delivering a Great Candidate Experience
From his or her first day with the company until the end, the candidate’s experience should be a pleasant one. They should be treated like a customer. That means maintaining communication with the person, letting him or her know where they stand at each point in the hiring process, what is coming next and when it will be occurring. It means respecting the candidate’s time and efforts and not keeping the person waiting unduly long from one stage of the process to the next.
What About Onboarding?
It’s more than just filling out forms. For example, the supervisor should formally welcome the person, introduce the new person to colleagues, review job duties and expectations, make sure he or she has the resources needed, have the workspace ready to go.
Employee Engagement Helps Prevent Job Abandonment
It’s all about showing that the employer values the employee and appreciates his work. It means providing ongoing feedback, offering reward and recognition for good work, having career growth opportunities, providing training, and providing challenging work.
Again, if the employer makes the effort in these five areas, chances of job abandonment will drop precipitously.
If your company is looking for real people that deliver real results, Opti Staffing can help you. We go the extra mile with all of our job candidates to delve into their background and learn about their skills and knowledge. And we work closely with employers to learn exactly what their needs are, so we can make a good match. Give us a call today.